From happy customers

Loved by 47 million+
Trustpilot rating: 4.5 out of 5
David Georgiana-Roxana

David

Jan 2026

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We had a truly meaningful and well-organized experience with this agency during our visit to Auschwitz. Everything was handled professionally, from transportation to timing and communication. The guide was extremely knowledgeable, respectful, and informative, providing historical context in a clear and sensitive manner. This visit was emotionally powerful, and the agency ensured it was conducted with the seriousness and dignity such a place deserves. We highly appreciate the care and professionalism shown throughout the trip and would confidently recommend this agency to anyone seeking a well-organized and respectful Auschwitz tour.
Caspar van de Ven

Caspar

Jan 2026

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Our visit to Auschwitz-Birkenau was very impressive! The transport to Auschwitz was well organized. Our driver Matthew made sure we were well informed about the pick-up and drop-off. He also gave us some great tips about bars and restaurants for our stay in Krakow. The guide during the tour was also very good. She told us all about the history of Auschwitz-Birkenau. It was a successful and impressive day!
Hirtescu Vasilica Madalin
RO

Hirtescu

Romania
Jan 2026

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The visit to the Auschwitz-Birkenau Memorial and Museum was an extraordinary and deeply moving experience. The tickets purchased through the Headout app were fine, and the organization went smoothly. The guide was very professional, well-prepared, and provided a lot of valuable information, explained clearly and respectfully. I recommend this experience to anyone who wants to better understand the history and significance of this place.
Ludovic Jeanney
FR

Ludovic

France
Jan 2026

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The tour was intense and emotionally challenging. Our French-speaking guide was excellent, but a morning is far from enough... However, changing the tour schedule less than 24 hours beforehand can put a group's organization in the red, especially if they're staying more than an hour away.
Camille fillion

Camille

Jan 2026

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It was a wonderful experience. Fin is what I thought "wonderful" was the right word? I don't know. But thanks to the guided tour, which allows us to understand everything, learn every detail, accompanied by the driver who follows you wherever you go, it makes this experience perfect and lightened compared to the horrors we can discover in these places...
Kelcie DeBow
US

Kelcie

United States
Oct 2025

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The tour was very well organized. Our driver was friendly and knowledgeable. He also translated for us on the tour. Auschwitz-Birkenau was a powerful experience. Parts felt a little rushed- but there is so much to see, and they are large sites to cover in the amount of time allotted. That being said, I learned so much and appreciated how our guide shared the stories about what happened here. The salt mines were a wonderful experience as well! The sculptures are beautiful, and the tour sharing the history of the mines was very interesting. I would highly recommend this tour.
Nancy Davies
GB

Nancy

United Kingdom
Jan 2026
Perfectly timed, I was worried about the pick up time after reading all the reviews My tour time was 11:30 and I was picked up at 9:15, it was incredibly snowy and the transfer was perfect we only had a couple of stops and then straight there but the traffic
Gerard John Luscombe
AU

Gerard

Australia
Jan 2026
The tour was excellent and our tour guide Suzanne was very informative about what happened before and during WW2. Our driver Bobka was very good too, a friendly guy.

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